Patient Handbook

Welcome to Sisters of Charity Providence Hospitals. We are pleased you have chosen our hospital for your care.

As a patient, you have the right and responsibility to have a full understanding of your illness and the procedures your doctor may order for you. We have a strong commitment to helping you learn everything you need to know, so please ask questions as they arise.

This section of our Web site includes important information on the following issues:

• Advance Directives -- The advance directives you establish and the information you provide in them help the hospital staff know your wishes in the event you are unable to communicate your health care decisions.
• Medications -- We need to know what medications you were taking before your hospital stay. Please be sure to tell us all medications you were taking, including over-the-counter medications and herbals.
• Patient Safety -- We have implemented processes to ensure your safety while you are a patient in our hospital. Please review the safety measures and let us know if you have any questions or concerns during your stay with us.
• Rapid Response Team -- We offer patients and families a call line to use in an emergency. This call line will give you immediate access to medical attention.
• Pain and Pain Management -- Pain is a widespread concern for patients and their families.
  This information will help you better understand how pain works and how you can best communicate your level of pain to your health care team.
• Preventative Health Practices -- Sisters of Charity Providence Hospitals support preventative health practices. We will provide screenings during your admission process to assess your need for
  preventative treatment.
• Patient Rights and Responsibilities -- As a patient at Providence Hospitals, you have certain rights and responsibilities.

The staff of Sisters of Charity Providence Hospitals is committed to assisting you meet your health care needs. Please let us know how we can serve you better.

Sisters of Charity
Providence Hospitals Staff